Centre de maintenance local
Sommaire
Objectifs
Création d'un centre de réparation, maintenance, de service après-vente et de formation.
Création d'une équipe d'assistance ("support gang")
L'objectif est de mettre en place une infrastructure locale et un centre d'expertise visant à préparer le prochain G1G1 en France/Europe.
Description
- Gérer le matériel (portables XO, serveurs, périphériques, accessoires, pièces détachées, outillage, instrumentation)
- Préparer les déploiements (serveurs, réseaux, bases de données, suivi et maintenance matérielle et logicielle des machines
- Appui logistique des sites de déploiement
- Préparer le matériel (portables XO, serveurs, claviers, etc.) pour assurer sa conformité aux exigences locales (langue, législation/réglementation, normes).
- Développer une expertise technique visant à répondre aux demande de service utilisateurs (avant déploiement, après-vente)
- Mettre en place des partenariats avec des acteurs locaux et internationaux dans les domaines de la logistique, de l'électronique, de la fourniture d'accessoires et de pièces détachées.
- Mettre en place un fonctionnement pour les différentes tâches incombant à un centre local de réparation et de service utilisateurs.
Lettre de motivation
Here is our proposal for a new repair center in France.
People
OLPC France is composed from around 15 people coming from very different ways but all join to promote the OLPC project.
- Some people came from the OpenWRT project, a Linux dedicated to embedded device (see http://openwrt.org/) so they have very good hardware knowledge. For example: Xavier Carcelle and Florian Fainelli. Samuel Klein met them at FOSDEM 2007 in October 2007.
- Some people came from OLPC translation and work on OLPC French translation from month. For example: Samy Boutayeb which is OLPC language administrator for French.
- Some people came from pedagogy. For example Bastien Guerry which was at MediaLab from May 21 to May 25 and which is currently at Haïti to help OLPC pilot deployment.
- Some people create pedagogic contents. For example Hilaire Fernandes which work on DrGeo (http://wiki.laptop.org/go/DrGeo).
- Some people come from associative organizations. For example Kirsi Traore wich is cofounder of Dembe Sou, an organization to help children at Burkina Faso.
- Some people came from software development. For example Sebastien Agnot which is web developer at Daily Motion and I, software architect and author of a Logo compiler (http://liogo.sourceforge.net/).
- Finally, one came from MediaLab: Miguel Alvarez which worked for OLPC few month ago.
Room
OLPC France is located at /tmp/lab (http://www.tmplab.org/) a hacker space near Paris hosting workshops, conferences and a lot of various technological activities in this 100 square meter underground space. This place allow us both to store a large amount of piece and also to be a collaborative place where experimented people could meet newbie hacker.
Réparations
- Désassemblage
Guides de réparation
Remplacement de clavier
http://wiki.laptop.org/go/Keyboard_replacement
Remplacement du touchpad
http://wiki.laptop.org/go/Touchpad_replacement
Remplacement des antennes/oreilles
http://wiki.laptop.org/go/Antenna_replacement
Remplacement du rétro-éclairage
http://wiki.laptop.org/go/Backlight_replacement
Réparation de l'horloge temps réel
http://wiki.laptop.org/go/Fix_Clock
Il peut être nécessaire d'utiliser un 'adaptateur série' : http://wiki.laptop.org/go/Serial_adapters
Statut
- 19/06/2008: Point téléphonique avec Adam Holt
Participants
Discussion / Commentaires
Liens
http://wiki.laptop.org/go/Support Support
http://wiki.laptop.org/go/How_to_start_a_repair_center How to start a repair center
http://wiki.laptop.org/go/Directory_of_repair_centers Repair center locations
http://wiki.laptop.org/go/Manual/Insides Manual/Insides
http://wiki.laptop.org/go/Repair_center_kit Repair center kit
http://wiki.laptop.org/go/Disassembly/Archive Disassembly/Archive
http://wiki.laptop.org/go/Repair Repair
http://wiki.laptop.org/go/Diagnosis XO Troubleshooting Guide
http://wiki.laptop.org/go/XO_Troubleshooting_PowerOn Troubleshooting Power on http://wiki.laptop.org/go/XO_Troubleshooting_Display Troubleshooting Display http://wiki.laptop.org/go/XO_Troubleshooting_Battery Troubleshooting Battery http://wiki.laptop.org/go/XO_Troubleshooting_AV Troubleshooting AV http://wiki.laptop.org/go/XO_Troubleshooting_Keyboard Troubleshooting Keyboard http://wiki.laptop.org/go/XO_Troubleshooting_USB Troubleshooting USB
http://wiki.laptop.org/go/XO_Self_Test XO Self Test
http://wiki.laptop.org/go/XO_Full_Reset XO Full Reset
http://wiki.laptop.org/go/Disassembly_top Disassembly top
http://wiki.laptop.org/go/Disassembly_bottom Disassembly bottom
http://wiki.laptop.org/go/Simple_repairs Simple repairs
http://wiki.laptop.org/go/Serial_adapters Serial adapters
http://wiki.laptop.org/go/Repair_Parts Repair part
http://wiki.laptop.org/go/Startup_Diagnosis Startup Diagnosis